Thomas J. Peters and Robert H. Waterman Jr., In Search of Excellence: Lessons from America’s Best Managed Companies (New York: Warner Books, 1982).
82
Robert I. Sutton, Weird Ideas That Work: 11 1/2 ways to Promote, Manage, and Sustain Innovation (New York: Penguin, 2001).
83
Heike Bruch and Sumantra Ghoshal, A Bias for Action: How Effective Managers Harness Their Willpower, Achieve Results, and Stop Wasting Time (Boston: Harvard Business School Press, 2004), 9.
