Примечания

Введение

1. John Pound, «The Promise of the Governed Corporation,» Harvard Business Review, March-April 1995, 92.

2. Marvin Bower, The Will to Manage: Corporate Success Through Programmed Management (New York: McGraw-Hill, 1966), 250-252.

3. Stratford Sherman, «How Tomorrow's Best Leaders Are Learning Their Stuff,» Fortune, November 27, 1995, 90.

Глава первая

1. Alfred D. Chandler, Jr., Strategy and Structure: Chapters in the History of the American Industrial Enterprise (Boston: M.I.T. Press, 1962).

2. General Electric 1991 Letter to Share Owners, February 14, 1992, 2.

3. Elmer W. Johnson, «An Insider's Call for Outside Direction,» Harvard Business Review, March-April 1990, 46.

4. PepsiCo 1991 Letter from the Chairman, 1992, 4.

5. Allied-Signal 1991 Letter to Shareowners, February 10, 1992, 1.

6. Alcoa 1991 Letter to Shareholders, February 14, 1992, 2.

Глава вторая

1. В 1995 г. A. T. Kearney была продана корпорации Electronic Data Systems Corp., тогда еще входящей в состав General Motors, а в последствии от нее отделившейся.

Глава третья

1. Ron Daniel, remarks to a conference of McKinsey partners, Washington, D.C., April 1985.

2. Pearl S. Buck, lecture for the Ghandi Foundation, Washington, D.C., April 23, 1960.

3. James Q. Wilson, The Moral Sense (New York: The Free Press, 1993).

4. Из биографии, предоставленной продюсеру телевизионного шоу «Horatio Alger Awards» в 1994 г.

5. Wilson, The Moral Sense, 60.

6. Robert K. Greenleaf, Servant Leadership (New York: Paulist Press, 1977).

7. Walter Kiechel III, «The Leader as Servant,» Fortune, May 4, 1992, 121.

8. «I.B.M. May Quit Hilltop Headquarters,» New York Times, January 13, 1994.

9. 60 Minutes, vol. 23, no. 20, January 27, 1991.

10. Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence: Lessons from America's Best-Run Companies (New York: Harper & Row, 1982).

11. Ralph G. Nichols and Leonard A. Stevens, «Listening to People,» Harvard Business Review, September-October 1957, 85.

12. Peter Nulty, «The National Business Hall of Fame,» Fortune, April 4, 1994, 118.

13. Wendell L. Willkie, One World (New York: Simon and Schuster, 1943), 204.

14. John W. Gardner, On Leadership (New York: The Free Press, 1990), 49.

15. «Macy's Asks Court to Provide Shield Against Creditors,» New York Times, January 28, 1992.

16. «Some Manufacturers Drop Efforts to Adopt Japanese Techniques,» Wall Street Journal, May 7, 1993.

17. «Westinghouse to Lay Off 3,400, Cut Dividend,» New York Times, January 12, 1994.

18. John W. Gardner, «Attributes and Context,» Leadership Papers/6 (published for Independent Sector, 1987), 15.

ГЛАВА ЧЕТВЕРТАЯ

1. John W. Gardner, «The Tasks of Leadership,» Leadership Papers/2, 11.

2. John W. Gardner, On Leadership (New York: The Free Press, 1990), 127.

Глава пятая

1. James O. McKinsey, Budgetary Control (New York: The Ronald Press, 1922).

2. Там же, 418.

3. Robert H. Waterman, Jr., What America Does Right: Learning from Companies That Put People First (New York: W. W. Norton & Company, 1994), 38.

4. Sam Walton, Made in America: My Story (New York: Doubleday, 1992), 126.

5. Alfred L. Kroeber, Anthropology: Race-Language-Culture-Psychology-Prehistory (New York: Harcourt, Brace and Company, 1948), 288-290.

6. «Costly Lesson: GE Finds Running Kidder, Peabody & Co. Isn't All That Easy,» Wall Street Journal, January 27, 1989.

7. Там же.

8. Thomas J. Watson, Jr., A Business and Its Beliefs: The Ideas That Helped Build IBM (New York: McGraw-Hill, 1963), McKinsey Foundation Lectures, sponsored by the Graduate School of Business, Columbia University, 5.

9. «Gerstner Is Struggling as He Tries to Change Ingrained IBM Culture,» Wall Street Journal, May 13, 1994.

10. Joseph L. Badaracco, Jr., and Richard R. Ellsworth, Leadership and the Quest for Integrity (Boston, Mass.: Harvard Business School Press, 1989), 81.

11. Thomas R. Horton, What Works for Me: 16 CEOs Talk About Their Careers and Commitments (New York: Random House Business Division, 1986), 20.

12. Sir Adrian Cadbury, «Ethical Managers Make Their Own Rules,» Harvard Business Review, September-October 1987, 69-73. Адриан Кэдбери был удостоен в 1986 г. премии «Этика в бизнесе» за лучшую статью на английском языке, написанную менеджером корпорации, посвященную этическим проблемам, с которыми сталкиваются главы компаний.

13. Harvey Golub, «Ethics: Sure It's Easy to Say That You're Pure, but Just Try Teaching Your Employees Right from Wrong,» Business Month, October 1990, 72. Excerpted with permission, Business Month, October, 1990. Copyright 1990 by Goldhirsh Group, Inc., 38 Commercial Wharf, Boston, MA 02110.

14. Joyce C. Hall, When You Care Enough (Kansas City, Mo.: Hallmark Cards, 1979, 1992), 196.

15. Konosuke Matsushita, Not for Bread Alone: A Business Ethos, A Management Ethic (Kyoto, Japan: PHP Institute, 1984), 14.

16. Walton, Made in America, 10.

17. American Express 1995 Letter to Shareholders, February 26, 1996, 4.

18. Johnson & Johnson 1987 Letter to Stockholders, March 18, 1988, 1.

Глава шестая

1. Jon R. Katzenbach and Douglas K. Smith, «Why Teams Matter,» McKinsey Quarterly, no. 3 (1992), 3-4, на основе The Wisdom of Teams.

2. «Pressure Growing at Disney,» New York Times, July 18, 1994.

3. «Hollywood's Top Talent Agent Is Named as President of Disney,» New York Times, August 15, 1995.

4. «Disney Chief Says Hiring of Ovitz Was a Mistake,» New York Times, February 26, 1997.

Глава седьмая

1. Irvine O. Hockaday, Jr., «The Lamplighter CEO,» Chief Executive, March 1993, 31.

2. «Compaq Storms the PC Heights from Its Factory Floor,» New York Times, November 13, 1994.

3. Myron Magnet, «The New Golden Rule of Business,» Fortune, February 21, 1994, 61.

4. Там же, 60.

5. Richard N. Foster, Innovation: The Attacker's Advantage (New York: Summit Books, 1986), 115.

6. «A Tough Bank Boss Takes On Computers, with Real Trepidation,» Wall Street Journal, July 25, 1996.

7. Foster, Innovation, 115.

8. Thomas A. Stewart, «Managing in a Wired Company,» Fortune, July 11, 1994, 46.

9. Там же.

10. Rick Tetzeli, «Surviving Information Overload,» Fortune, July 11, 1994, 60.

11. Alan Deutschman with Rick Tetzeli, «Your Desktop in the Year 1996,» Fortune, July 11, 1994, 86.

12. Amar Bhide, «Hustle as Strategy,» Harvard Business Review, September-October 1986, 59-65.

13. Ronald Henkoff, «Delivering the Goods,» Fortune, November 28, 1994, 64.

14. Там же.

15. Alfred C. DeCrane, Jr., «How to Be Clean and Cost-Effective,» Chief Executive, September 1992, 56.

16. Christopher A. Bartlett and Sumantra Ghoshal, «Changing the Role of Top Management: Beyond Strategy to Purpose,» Harvard Business Review, November-December 1994, 79-88.

Глава восьмая

1. Peter Nulty, «America's Toughest Bosses,» Fortune, February 27, 1989, 40.

2. New York Times Special Report, The Downsizing of America (New York: Times Books/Random House, 1996), 5.

3. «I.B.M.'s Chief Criticizes Staff Again,» New York Times, June 19, 1991.

4. IBM 1992 Annual Meeting Report, June 10, 1992, 3.

5. Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Currency, Doubleday, 1993), в суперобложке.

6. New York Times Special Report, The Downsizing of America, 5.

7. Там же, 8.

8. Там же, xiii.

9. Там же, 18-21.

10. «Procter & Gamble in 12% Job Cut as Brand Names Lose Attraction,» New York Times, July 16, 1993.

11. Levering and Moskowitz, The 100 Best Companies, 182-186.

12. Там же, 94-97.

13. John Deere & Company 1994 Annual Report, Letter to the Stockholders, December 7, 1994, 4.

14. Levering and Moskowitz, The 100 Best Companies, 209.

15. Johnson & Johnson 1995 Annual Report, Letter to Stockholders, March 12, 1996, 1.

16. Peter Nulty, «The National Business Hall of Fame,» Fortune, April 5, 1993, 112.

17. Levering and Moskowitz, The 100 Best Companies, 102-107.

18. «The Right Family Values in the Workplace,» Business Week, June 28, 1993, 134.

19. «Work & Family,» Business Week, June 28, 1993, 81-82.

20. Там же, 82.

21. Ronald Henkoff, «Companies That Train Best,» Fortune, March 22, 1993, 62.

22. Там же, 62.

23. Там же, 75.

24. Sam Walton, Made in America: My Story (New York: Doubleday, 1992), 127-128.

25. Там же, 129-132.

26. Там же, 135.

27. «Special Report on Executive Pay,» Wall Street Journal, April 22, 1992.

28. Graef S. Crystal, In Search of Excess: The Overcompensation of American Executives (New York: W. W. Norton & Company, 1991), 241.

29. Там же, 27.

30. Там же, 28.

31. Там же, 24.

32. Arch Patton, «The Making of Multimillion-Dollar Executives,» Business Horizons, May-June 1994, 37.

33. Levering and Moskowitz, The 100 Best Companies, 291-295.

34. Janice Castro, «Disposable Workers,» Time, March 29, 1993, 46.

Глава девятая

1. «Battling for Hearts and Minds at Time Warner,» New York Times, February 26, 1995.

2. «Morrison Knudsen Files for Protection from Its Creditors,» Wall Street Journal, June 26, 1996.

3. «Agee Payout May Exceed $2.46 Million,» Wall Street Journal, February 15, 1995.

4. Там же.

5. John Pound, «The Promise of the Governed Corporation,» Harvard Business Review, March-April 1995, 89-98.

6. Там же, 90.

7. Там же, 91.

8. Judith H. Dobrzynski, «Tales from the Boardroom Wars,» Business Week, June 6, 1994, 71.

9. Robert A. G. Monks and Nell Minow, Watching the Watchers: Corporate Governance for the 21st Century (Cambridge, Mass.: Blackwell Publishers, 1996), 190–198.

10. «Big Investor Talked, Grace Listened,» New York Times, April 10, 1995.

11. Там же.

12. Judith H. Dobrzynski, «At GM, a Magna Carta for Directors,» Business Week, April 4, 1994, 37.

13. Там же.

14. Несовпадающее с общепринятым мнение председателя Верховного суда (США) Уильяма Ренквиста в First National Bank of Boston v. Bellotti 435 U.S. 265, 825, 826, Sup. Ct. 1978.

15. Monks and Minow, Watching the Watchers, 191.

16. Pound, «The Promise,» 93.

17. Исследования McKinsey.

18. «Chairman to Step Down in G.M. Shift,» New York Times, December 5, 1995.

19. «GM Cuts Bonuses of Top Executives, Citing Unmet Goals Despite '95 Profit,» Wall Street Journal April 10, 1996.

20. Walter J. Salmon, «Crisis Prevention: How to Gear Up Your Board,» Harvard Business Review, January-February 1993, 68–75.

21. Hugh Parker, «The Chairman/CEO Separation: View One,» Directors & Boards 18, no. 3 (Spring 1994): 45.

22. Hugh Parker, «Re-Empowering The Board,» Directors & Boards 20, no. 2 (Winter 1996): 5.

23. Parker, «The Chairman/CEO Separation,» 45.

24. «As He Steps Down, G.M. Chairman Looks Ahead,» New York Times, December 8, 1995.

25. «Chairman to Step Down in G.M. Shift,» New York Times, December 5, 1995.

26. Исследования McKinsey.

27. Monks and Minow, Watching the Watchers, 301.

28. Parker, «Re-Empowering the Board,» 10.

29. Dobrzynski, «At GM,» Business Week, April 4, 1994, 37.

30. The Report of The Twentieth Century Fund Task Force on Market Speculation and Corporate Governance (New York: The Twentieth Century Fund Press, 1992), 3.

31. Там же, 3-4.

32. Там же, 4.

33. «Olivetti Chairman De Benedetti Quits; CEO to Lead Firm out of PC Business,» Wall Street Journal, September 4, 1996.

34. Monks and Minow, Watching the Watchers, 191.

35. «Olivetti's Wake-up Call,» Financial Times, August 30, 1996.