R. Mosvick and R. Nelson (1987), We’ve got to start meeting like this!: A guide to successful business meeting management, Scott Foresman: Glenview, IL.
17
3M Meeting Management Team and J. Drew (1994), Mastering Meetings: Discovering the hidden potential of effective business meetings, McGraw-Hill: New York.
18
Michael Doyle and David Straus (1996), How to Make Meetings Work, Time Warner International.
19
R. Buehler, D. Griffin and M. Ross (1994), ‘Exploring the planning fallacy: why people underestimate their task completion times’, Journal of Personality and Social Psychology, volume 67, pp. 366–381.
