Чтобы узнать больше о StickK.com, см.: Ian Ayres (2010), Carrots and Sticks: Unlock the power of incentives to get things done, Bantam: New York.
186
R. F. Baumeister and J. Tierney (2011), Willpower: Rediscovering the greatest human strength, Penguin.
187
Ronald Heifetz (1994), Leadership Without Easy Answers, Harvard University Press.
188
R. Kegan and L. Lahey (2009), Immunity to Change: How to overcome it and unlock the potential in yourself and your organization, Harvard Business School Press.
