Книга: Человеку свойственно продавать. Удивительная правда о том, как побуждать других к действию
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126

“Wordy Goods,” Economist, August 22, 2012, доступно на

127

Maurice Saatchi, “The Strange Death of Modern Advertising,” Financial Times, June 22, 2006.

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Ibid.

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Robert E. Burnkrant and Daniel J. Howard, “Effects of the Use of Introductory Rhetorical Questions Versus Statements on Information Processing,” Journal of Personality and Social Psychology 47, no. 6 (December 1984): 1218–30. Похожие результаты см. в: Richard E. Petty, John T. Cacioppo, and Martin Heesacker, “Effects of Rhetorical Questions on Persuasion: A Cognitive Response Analysis,” Journal of Personality and Social Psychology 40, no. 3 (March 1981): 432–40. О роли задающего вопросы см.: Rohini Ahluwalia and Robert E. Burnkrant, “Answering Questions About Questions: A Persuasion Knowledge Perspective for Understanding the Effects of Rhetorical Questions,” Journal of Consumer Research 31 (June 2004 г.): 26–42.
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