Книга: Человеку свойственно продавать. Удивительная правда о том, как побуждать других к действию
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Nate Boaz, John Murnane, and Kevin Nuffer, “The Basics of Business-to-Business Sales Success,” McKinsey Quarterly (May 2010).

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Cain, Quiet: The Power of Introverts, 166.

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Deniz S. Ones and Stephan Dilchert, “How Special Are Executives? How Special Should Executive Selection Be? Observations and Recommendations,” Industrial and Organizational Psychology 2, no. 2 (June 2009): 163–70.
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